至少我的体验不是这样，我给我小孩的牙医留过详细的长差评，诊所很快有人联系我调查怎么回事，我如实反馈我跟这个牙医的不愉快经历，那条评论我没删，google也没删，一直挂着，后来还一直有人点赞

这些地方我不知道, 但是我住的 complex, 有一年 renew lease, 我被当场要求去 Google 给他们好评. 之前关于 renewal rate已经很不愉快的争论过, 好不容易口头说定一个, 签字前, 你能不按照他说的做吗?

用过google的都知道，根本不可能像淘宝一样一水的五星好评，很多言之有物的一星二星差评都一直挂着

那是商家没有买删评服务。

我们开餐馆的，刚开业没多久就接到过提供这类服务的公司的推销电话。一年800欧，还可以先给你免费删三个让你看看效果。

回头查了下我留的有限的几个google 1 star review, 都幸存着呢. 最近的是给一个泰餐馆，我打电话问他们订了位，生日宴一帮人去了居然没位，当然1星了。老板居然写了比我长一倍的回帖驳斥我，说我没有礼貌等等。哈哈，真没品。

we always appreciate valuable feedback. However, in this particular case you should be completely ashamed of yourself.

As I kindly told you on the phone we don’t take reservations and there is not a guarantee that we will be able to seat you on the busiest holiday week of the year. I absolutely did not tell you ‘no problem’ so please don’t exaggerate and lie in your review.

It’s almost unfathomable to me that a grown person will take the time to sit down and SELFISHLY INSULT a successful and highly regarded restaurant with a one star review just because you personally couldn't get seated. As you witnessed we were completely full with an approximate 45 minute wait for a table.

We appreciate that you brought a birthday party to our restaurant, that tells us that you thought highly of our food and you wanted to come back. Thank you for that.

As all of our first time and loyal returning customers know, we are a true, authentic Thai restaurant, and we make every single delicious dish from scratch, handmade at the time it is ordered. It is not fast food.

Lastly, When you showed up to the restaurant you were very rude and oddly confrontational.

We are a peaceful dining establishment and your absence will give more room for our new, loyal and happy customers. We thank you for that!

REPLY TO REPLY - Originally, I wasn’t going to reply to your disparaging comments, but decided that I needed to let the public know the truth. I see you made some changes to your original post. We are NOT arrogant, just protecting our business from the untruth.

It’s not just us but it’s all business owners, and we will no longer stand for people saying anything that they want and get away with it. We stand by our original reply to your original post and we are confident in our product and presentation.

To answer your question, how can we stay in business? We have been in business for 12 successful years and we work very hard and do our BEST for our wonderful customers and we always will.

那你可以换几个地方多体验体验，最简单的，去油管评论，那删的才叫快呢

一边打火星文一边放心心眼emoji的笑死 哈哈哈 真是用心良苦~

youtube删评论是最快的。